Payment Policy of Triluxsopic

Effective Date: March 20, 2025

At Triluxsopic, we are committed to providing a secure and seamless payment experience for our customers. This Payment Policy outlines the terms and conditions for payments made through our website.

1. Accepted Payment Methods

We accept the following payment methods for orders placed through our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payment via PayPal.
  • Other Payment Methods: Additional payment methods may be available at checkout, depending on your location.

2. Payment Processing

  • Secure Payments: All payments are processed securely using encrypted payment gateways to ensure the protection of your payment information.
  • Authorization: By submitting your payment details, you authorize us to charge the total amount of your order, including shipping and applicable taxes, to your selected payment method.
  • Payment Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with your order details.

3. Payment Errors or Issues

  • Payment Declines: If your payment is declined by your bank or payment provider, we will notify you and request that you update your payment information to proceed with your order.
  • Incorrect Information: It is your responsibility to ensure that the billing information you provide is accurate and up-to-date. Any discrepancies may result in delays or cancellation of your order.
  • Authorization Holds: Some banks may place an authorization hold on your account during payment verification. This hold is not a charge and will be released once the payment has been processed.

4. Taxes and Additional Charges

  • Sales Tax: Sales tax will be applied to orders based on your shipping address and local tax laws.
  • Shipping Fees: Shipping charges will be calculated at checkout based on the selected shipping method and your delivery address.

5. Currency

  • All payments are processed in U.S. dollars (USD). If you are shopping from outside the United States, your payment provider may apply currency conversion fees.

6. Order Cancellations

  • Canceling an Order: If you wish to cancel your order, please contact us immediately. Once an order has been shipped, it cannot be canceled, but you can follow our return process after receiving the item for a refund.

7. Payment Security

  • We use industry-standard encryption technology to protect your payment information during transactions. Your payment details are securely handled by our payment processing partners to ensure the safety of your personal data.

8. Contact Us

If you have any questions or concerns regarding this Payment Policy or need assistance with your payment, please feel free to contact us:

  • Email: info@triluxsopic.com
  • Phone: (513) 932-6674
  • Address: 955 Balsam Wood Ln, Lebanon, Ohio (OH), 45036, United States

By placing an order on our website, you agree to the terms outlined in this Payment Policy and authorize us to process your payment as described. Thank you for choosing Triluxsopic! We are committed to providing you with premium products and an exceptional shopping experience.