Triluxsopic Sales Policy

Effective Date: January 6, 2025

Welcome to Triluxsopic, your premier destination for luxury food products designed to elevate your culinary experiences. Our mission is to provide high-quality gourmet foods while delivering an unparalleled customer experience. To ensure transparency and satisfaction, we’ve outlined our comprehensive sales policy below.

Contact Information:

1. Order Processing

  • Placing Orders: Orders can be placed directly through our website at triluxsopic.com. Browse our collection, add products to your cart, and proceed to checkout.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Please review this confirmation to ensure accuracy.
  • Processing Time: Orders are processed within 1-2 business days after confirmation, excluding weekends and public holidays.

2. Payment Options

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment options as listed on our checkout page.

3. Shipping Policy

  • Delivery Areas: We currently ship across the United States. International shipping options may become available in the future.
  • Shipping Costs: Shipping fees vary based on the weight, dimensions, and delivery location of your order. The exact shipping cost will be displayed at checkout.
  • Delivery Times: Standard shipping typically takes 3-7 business days. Expedited shipping options are available at an additional cost.
  • Tracking Orders: After your order is dispatched, you will receive a tracking number via email to monitor your shipment’s status.

4. Returns and Refunds

  • Eligibility: If you are not satisfied with your purchase, eligible items can be returned within 14 days of delivery for a refund or exchange.
  • Conditions: Products must be unused, unopened, and in their original packaging. Perishable or temperature-sensitive items are not eligible for returns due to health and safety regulations.
  • Return Process: To initiate a return, contact us at info@triluxsopic.com with your order number and reason for return.
  • Refunds: Refunds will be processed within 5-7 business days after the returned items are received and inspected.

5. Cancellation Policy

  • Orders can be canceled within 24 hours of placement by contacting our customer service team. Once an order is processed, it cannot be canceled.

6. Product Availability

We strive to keep our product inventory updated. However, in rare cases where an item is out of stock, we will notify you promptly and offer alternatives or a full refund.

7. Quality Assurance

At Triluxsopic, we prioritize quality and freshness. Our products undergo rigorous quality control to ensure they meet our high standards. If you encounter any issues with the quality of your purchase, contact us immediately for resolution.

8. Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns. You can reach us via:

Thank you for choosing Triluxsopic for your luxury food needs. We are committed to providing you with exceptional products and outstanding service. For further details, visit triluxsopic.com.