Sales Policy of Triluxsopic

Effective Date: March 20, 2025

At Triluxsopic, we are committed to providing premium products and ensuring an excellent shopping experience for our customers. This Sales Policy outlines the terms and conditions for purchasing products through our website.

1. Product Availability

  • Stock Levels: Products are subject to availability. While we strive to keep our inventory accurate, some items may be out of stock due to high demand or other circumstances. If a product is unavailable after an order is placed, we will notify you immediately and offer a suitable solution.
  • Product Descriptions: We make every effort to provide accurate product descriptions, including pricing, size, and availability. However, we do not guarantee that all product descriptions or other content on our website are error-free. In case of any discrepancies, we will notify you and offer a resolution.

2. Pricing

  • Price Accuracy: All prices are listed in U.S. dollars (USD). Prices are subject to change without notice. The price displayed at checkout is the final price for the products you are purchasing. If there is a pricing error, we will notify you and give you the option to proceed with the corrected price or cancel the order.
  • Promotions and Discounts: From time to time, we may offer promotions or discounts. These offers are subject to specific terms and conditions and may be time-limited. Only one discount or promotion can be applied per order unless otherwise specified.

3. Payment Methods

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. All payments are processed securely through encrypted payment gateways.
  • Payment Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.

4. Order Confirmation and Acceptance

  • Order Confirmation: After placing an order, you will receive a confirmation email acknowledging the receipt of your order. This does not signify our acceptance of the order.
  • Order Acceptance: Acceptance of your order occurs when your products are shipped. We reserve the right to reject or cancel any order for reasons including product unavailability, payment issues, or suspected fraudulent activity. If your order is canceled, we will notify you and issue a refund if necessary.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees will be calculated at checkout based on your delivery address and the selected shipping method. We offer a variety of shipping options, including standard and expedited shipping.
  • Order Processing Time: Orders are typically processed within 1-2 business days. Delivery times vary based on location and the shipping method selected during checkout.
  • International Shipping: We offer international shipping to select countries. Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.

6. Returns and Exchanges

  • Return Policy: We accept returns within 30 days of purchase, provided that items are unused, unopened, and in their original packaging. Please refer to our Refund and Returns Policy for more details on the return process.
  • Exchanges: If you would like to exchange an item for a different size, flavor, or product, please follow the return process and place a new order for the desired item.

7. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate billing and shipping information when placing your order. Any errors or inaccuracies in the provided information may delay your order or result in non-delivery.
  • Fraud Prevention: We reserve the right to cancel or reject any order that we suspect to be fraudulent or associated with suspicious activity. We may request additional verification for orders that appear suspicious.

8. Limitation of Liability

  • Product Use: Triluxsopic is not responsible for any damages, injuries, or losses resulting from the misuse or improper use of products purchased from our website. Please follow all care instructions and product guidelines for safe usage.
  • Force Majeure: We are not liable for any delays or failure to perform due to unforeseen circumstances, such as natural disasters, shipping delays, or government actions.

9. Modifications to Sales Policy

  • Policy Updates: Triluxsopic reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for updates.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the state of Ohio. Any legal action or proceeding related to these Terms shall be brought in the courts located in Lebanon, Ohio.

11. Contact Information

For any questions or concerns regarding this Sales Policy, please contact us:

  • Email: info@triluxsopic.com
  • Phone: (513) 932-6674
  • Address: 955 Balsam Wood Ln, Lebanon, Ohio (OH), 45036, United States

Thank you for choosing Triluxsopic! We are committed to providing you with premium products and an outstanding shopping experience.