Terms and Conditions of Triluxsopic
Effective Date: March 20, 2025
Welcome to Triluxsopic! By accessing and using our website or purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services or making a purchase.
1. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website and make purchases. By accessing or using our website, you confirm that you meet these eligibility requirements.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activities that occur under your account.
- Prohibited Activities: You agree not to use our website for any unlawful purpose, and you shall not engage in any activity that could harm or disrupt the functionality of the website.
2. Product Information and Availability
- Product Descriptions: We make every effort to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all product descriptions, images, or other content on the website are error-free. We reserve the right to correct any errors and update product details as needed.
- Product Availability: Products on the website are subject to availability. If a product is out of stock after an order is placed, we will notify you and offer a suitable alternative or a full refund.
3. Orders and Payment
- Order Acceptance: By placing an order, you are making an offer to purchase products from Triluxsopic. We reserve the right to accept or reject any order for reasons including, but not limited to, product availability, payment issues, or suspected fraud. An order confirmation email does not signify acceptance of your order.
- Pricing: All prices are listed in U.S. dollars (USD) and are subject to change. The price at checkout will be the final price for your order. If a pricing error occurs, we will notify you and provide the option to proceed with the corrected price or cancel the order.
- Payment Methods: We accept payment through major credit cards, PayPal, and other secure online payment methods. Payments are processed securely via encrypted gateways.
4. Shipping and Delivery
- Shipping Costs: Shipping fees are calculated during checkout based on your shipping address and selected shipping method.
- Order Processing Time: Orders are generally processed within 1-2 business days. Delivery times depend on the shipping method selected and your location.
- International Shipping: We offer international shipping to select countries. Please note that international orders may incur customs duties, taxes, and import fees, which are the responsibility of the customer.
5. Returns and Exchanges
- Return Policy: We accept returns within 30 days of receipt for unused, unopened items in their original packaging. Please refer to our Refund and Returns Policy for more details on initiating returns.
- Exchanges: If you wish to exchange an item, please follow our return process and place a new order for the item you wish to receive.
6. Customer Responsibilities
- Accurate Information: You are responsible for providing accurate billing and shipping information when placing your order. Any discrepancies may delay processing and shipping.
- Fraud Prevention: We reserve the right to cancel any order that we suspect to be fraudulent. We may request additional verification if necessary to protect against fraud.
7. Limitation of Liability
- Product Use: Triluxsopic is not responsible for any damages, injuries, or losses arising from the misuse or improper use of products purchased from our website. Please follow all care instructions for safe usage.
- Force Majeure: We are not liable for any delays or failure to perform due to unforeseen events, such as natural disasters, shipping delays, or government actions.
8. Modifications to Terms and Conditions
- Changes to Terms: Triluxsopic reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated effective date will be reflected. We encourage you to review these Terms periodically.
9. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of the state of Ohio. Any legal action or proceeding related to these Terms shall be brought in the courts located in Lebanon, Ohio.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: info@triluxsopic.com
- Phone: (513) 932-6674
- Address: 955 Balsam Wood Ln, Lebanon, Ohio (OH), 45036, United States
By using our website or making a purchase from Triluxsopic, you agree to these Terms and Conditions. Thank you for choosing Triluxsopic! We are committed to providing you with premium products and an exceptional shopping experience.